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Privacy Policy

How We Protect Your Privacy

Personally identifiable information that you voluntarily submit is used solely for Con Edison's purposes. We do not sell or otherwise share customer or user lists, and will not disclose your information to third parties that may want to market products or services to you. We may, however, need to share specific information with third-party business partners or contractors when that information is required in order to answer your inquiry, to fulfill your request for a product or service, or to otherwise conduct our business with you.

Information We Gather When You Use Our Site

Con Edison uses software to automatically collect non-personal information about your visit for statistical purposes. This information, such as the name of the domain from which you access the Internet, the date and time you access our Web site, and the information you view while visiting our Web site, is used to measure the use of our site, to improve its content, and to diagnose and correct technical problems.

Correspondence that you send, including e-mail, or forms you fill out to request products, services, or information, may require personal information such as your home or business address, e-mail address, telephone number, or other specific information. We use this information to respond to your requests and to transact business with you.

Some of our Web site pages may use "cookies" – small amounts of data that a Web site can send to you and that is stored on your computer. Cookies allow our Web site to provide you with customized information, or they may recall data so you don't have to retype it. We may use session ID cookies, which terminate when you close your Internet browser, or persistent cookies, a small text file stored on your computer's hard drive for an extended time. Persistent cookies can be removed by following Internet browser help file directions.

Special Notes

Links to Other Sites: Please note that our Web site contains links to other sites. We provide links that we think will be of interest or benefit to our customers and others who visit our Web site. While we strive to provide links to sites that share our respect for our customers, we are not responsible for their content or their privacy practices.